Build on Helpo AI
Guides for getting live in an afternoon, and a typed API reference for when you want to go further.
Three steps to your first conversation
<script
src="https://chat.helpo.support/widget.js"
data-site-key="pk_YOUR_SITE_KEY"
async
></script>Knowledge base → Add source → Website
https://yoursite.com/help
helpo reads your sitemap and lists the pages;
you choose what gets indexed.Actions → New rule
trigger: conversation.takeover
destination: Slack #support
→ POST { "trigger": "conversation.takeover", … }Browse the docs
Each guide is one page and says only what ships today.
Quickstart
Create a project, add a knowledge source and embed the widget — in under ten minutes.
Widget install
Script tag, framework notes, and the WordPress and Shopify installs.
Knowledge sources
Uploads, crawls, articles, Q&A and store catalogs. Chunking, refresh schedules and what to exclude.
Theming
Colors, launcher, teaser, greeting, position, dark mode and the tabs the widget shows.
API reference
Every endpoint with request and response schemas, generated from the code that runs in production.
Webhooks
Triggers, filters, destinations, the JSON payload and the delivery log.
Security
Tenant isolation, visitor tokens, roles, embed restrictions and what Helpo never holds.
Put your support on autopilot
Train Helpo AI on your product today. Your customers get answers in seconds — your team gets their time back.