Everything support needs, in one system
helpo replaces the help center, the chat widget and the ticketing tool with a single AI-first layer that learns your product and knows when to hand off.
Six pieces, one product
Each part works on its own. Pick one to see what it actually does, three facts you can hold it to, and the moment it exists for.
One script tag, on every page, for people who never signed up.
What you paste is a loader, not a chat app. It waits on the page costing almost nothing and only pulls the full conversation UI when somebody actually opens it. Visitors stay anonymous — no account, no email gate before the first answer — and because the session rides in a token rather than a third-party cookie, the thread is still there after a reload or a hop to another page.
- Install
- one script tag, no build step
- Identity
- anonymous token, not a cookie
- Theming
- colors, position, launcher, copy
The moment it exists for — Somebody is on your pricing page at 11pm with one question in the way of buying.
Turn your docs into a support brain
Upload files, crawl your site, or import your store. helpo chunks, embeds, and retrieves per-tenant knowledge so every answer is grounded in your product — not a generic model.
AI answers. Humans take over in one click
Streaming answers arrive with citations back to the source. The shared inbox shows every live conversation, and any agent can claim a thread instantly while the AI steps aside.
A full helpdesk, not just a chatbot
Escalations become tickets with a real lifecycle and assignment. Run everything from one shared inbox, and capture qualified leads the moment intent shows up mid-chat.
Four tools become one
Not four things bolted together behind a single login — one record, one thread, one place your team looks.
Four tools that don't talk to each other
- Help centerArticles nobody searches
- Chat widgetRoutes to a human, always
- Ticketing toolA second inbox to check
- Lead capture formAsks before it helps
One system, and it already has the context
- Knowledge baseThe same articles, read by the AI instead of your customer.
- Widget + AI agentAnswers first, routes only when it has to.
- Inbox + ticketsThe thread and the ticket are the same record.
- In-chat captureThe details come out of the conversation itself.
Nobody waits in a queue
The same product, from the other side of the widget.
Answered in seconds
No ticket form, no “we'll get back to you within 24 hours”. The reply starts arriving while they're still on the page.
Open at 3am
Nights, weekends, holidays, every timezone. Your busiest support hours stop depending on who's awake.
Finishes the job in the chat
Order status, a booking, a form — handled in the thread instead of sending them off to find the right page.
Never asks twice
The conversation survives a reload, and a human who joins it can already see everything that was said.
Live in an afternoon
No migration, no rip-and-replace. Three steps from sign-up to your first AI-resolved conversation.
Connect your knowledge
Upload docs, point helpo at your site, or import your store. It chunks, embeds, and indexes everything into a tenant-scoped knowledge base.
Drop in the widget
Add one script tag to your site. The widget is themed to your brand and works on every page out of the box.
<script
src="https://chat.helpo.support/widget.js"
data-project="YOUR_ID"
></script>Watch it resolve
helpo answers instantly with citations, captures leads, and hands off to your team the moment a human is needed.
Put your support on autopilot
Train helpo on your product today. Your customers get answers in seconds — your team gets their time back.