Integrations · Knowledge

File upload + helpo

Drag a document in and it becomes answerable.

Live
Overview

How it connects

The file goes to storage, is split into overlapping chunks, embedded, and written into the vector store against your project. Ingestion runs as a background job, so a long PDF does not hold up the upload — the source appears immediately with a pending status and flips to ready when its chunks land.

Formats
.pdf, .txt, .md
Connects by
Direct upload
Ingestion
Background job, status per source

Put your support on autopilot

Train helpo on your product today. Your customers get answers in seconds — your team gets their time back.