Integrations · Knowledge

Train a support chatbot on your website

Point it at a docs site; it finds the pages itself.

Live
Overview

How it connects

helpo reads sitemap_index.xml, sitemap.xml or robots.txt to discover what a site actually publishes, then shows you the list so you choose what gets indexed rather than hoovering up the whole domain. Sites without a sitemap fall back to entering URLs directly. Selected pages can re-crawl on a schedule so the answers move when your docs do.

Discovery
sitemap, then robots.txt
Re-crawl
manual, daily or weekly
Connects by
Public read
Guide

Set it up

01Add a website source

In Knowledge base, choose Website and enter your docs URL. helpo reads the sitemap, or robots.txt, and lists what it found.

02Choose what to index

Deselect marketing pages, changelogs and legal pages. Docs with clear headings produce the best answers.

03Set a re-crawl schedule

Daily or weekly on plans with auto-sync, or refetch by hand whenever your docs change. Re-indexing swaps content atomically, so the widget never answers from an empty source.

Put your support on autopilot

Train helpo on your product today. Your customers get answers in seconds — your team gets their time back.